Mixed Messages from Virtual Launch of Microsoft OCS2007 R2

By Dan Miller on February 10, 2009 • ( 0 )

Featured Research
The Virtual Launch Event that Microsoft held for Office Communications Server 2007 R2 was a technical triumph. Without leaving their desks or home offices, attendees could see case studies and visit virtual trade show booths. Plus, Microsoft got its mixed message across: PBXs, IVRs and their equivalents are “dead ends.” But PBX makers and routing specialists remain key partners.

Advisories are available to registered users only.
Please click here to login.

‹ Managed Service Options for Customer Care: Achieving Cost Savings, Flexibility and “Constant Improvement”

Nuance Voice Control 2.0: Bringing Conversational Access to Feature Phones ›

Categories: Advisories