Featured Research
Classifying speech recognition and Speaker Verification as technical cousins has done nothing to further the market development for either technology. Speaker Verification is more than an enhancement to ‘Voice Self-Service’ applications. It is an extension of an organization’s security policies. While speech recognition limits itself as ‘live agent’ replacement, Speaker Verification becomes the necessary authentication process to front every security-conscious conversation.

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Categories: Reports, Featured Research

Tags: Voice biometrics, authentication, Voice Self Service, speaker verification