Opus Research Report: “How AI-Based, Zero-Effort Authentication is Changing the Customer Experience”

New authentication technologies in personalized digital self-service can help in fraud prevention and provide a seamless, almost imperceptible, user experience. “Zero-effort authentication” enables intelligent automation, reduced customer effort (no more PINs and passwords), and improved confidence in security.

Enterprises are building zero-effort authentication strategies for greater convenience and less effort to validate a consumer’s identity thus increasing customer loyalty and reducing operational costs.

In this white paper, Ravin Sanjith with Opus Research outlines how the growth of smart, AI-based user interfaces and the proliferation of smartphones and IoT devices are enabling enterprises to build voice-centric, zero-effort authentication strategies resulting in a seamless user experience with continuous, multi-modal authentication.

Please fill out the form below to receive a free copy of this white paper, and for more information: Peter Headrick, pheadrick@opusresearch.net, +1-415-904-7666

Opus Research Report: "How AI-Based, Zero-Effort Authentication is Changing the Customer Experience"



Categories: Featured Research, Advisories, Reports, Conversational Intelligence, White Papers, Intelligent Authentication, Articles

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