Excerpt:
Avery Glasser, analyst for Opus Research Inc., agreed that OCS would be a stronger product, but warned Microsoft partners that the new roadmap was “an ecosystem changing event.”

“Enterprise infrastructure providers have to decide where their products fit in a newly defined solution stack,” Glasser said in a research note.

Glasser expected Microsoft to incorporate into OCS capabilities found in computer telephone integration (CTI) systems and in telephone switching systems, called PBXs. As a result, Microsoft partners Genesys, Siemens and Avaya should start wondering whether they are helping Microsoft drive voice communications into the data center, which is handled by IT departments, and relegating themselves to support roles, Glasser said.

From the article, “Microsoft’s Communication Products Shift Sparks Mixed Reaction”, By Antone Gonsalves,TechWeb, August 8, 2006

Categories: Opus in the News