The future of intelligent assistance relies in the ability of enterprises to use technology to elevate, not eliminate, people. But in order to deploy a successful intelligent virtual assistant requires a comprehensive business plan and deployment strategy.

In this webinar (August 29th, 1:00 pm ET | 10:00 am PT), Dan Miller, Lead Analyst & Founder with Opus Research, will join Scott Swope and Peter McKean with Synthetix, and Ed Margulies, COO of Humanify Technology Platform, to share key insights in building a business case and then executing a strategic plan to deploy intelligent assistants.

In this webinar, Opus Research and representatives from Synthetix, outline:

• Differences between glorified FAQs and intelligent assistants
• Understanding Customer Care APIs (increase response speed, improve first call resolution)
• Understanding Sales and Marketing / Business KPIs (lead generation, increase revenue)
• Choosing the right technology to enable ROI
• How to build a successful business case
• Real-world lessons learned from an intelligent assistant case study

Tuesday, August 29th, 2017 — 1:00 PM EDT / 10:00 AM PDT

Categories: Conversational Intelligence, Intelligent Assistants, Webcasts, Articles