Today MetaSwitch and Nuance announced that ivoicemail-to-text software from Nuance is tightly integrated into MetaSwitches flagship CommPortal platform.
voicemail-to-text
Nuance to Power Voice-to-Text Transcription on Cisco’s Unity Platform
Nuance Communications announced that Cisco is integrating its voice messaging transcription service into Cisco Unity, the IP-telephony giant’s unified messaging platform.
Spoken Completing its Transformation, Allies with ROK Entertainment Group
Today, by announcing this alliance with a UK-based mobile application distributor, the center of gravity moves steadily away from the enterprise contact center and more deeply into the mobile experience.
Buying SpinVox Would Be Coup for Nuance
The idea that Nuance Communications has been in talks to buy SpinVox has been making the rounds for long enough that it deserves some serious thought.
Predicting “The Death of Voicemail” Is Wrongheaded
Jill Colvin’s article in the New York Times has had a ripple effect among both users and planners of communications services. The gist of the comments and Tweets (if there is such a thing as a “gist” for a 140 character declaration) is “It’s about time!” As the executives interviewed in the article explain, retrieving voice mail can is a time-waster for busy executives. But the conclusion is wrong that the logic is fundamentally flawed.