French telecoms giant Orange and micro-blogging specialist Twitter have signed a deal that will make it possible for TV viewers in Western Europe to take advantage of a “tweet and you watch” service.
Real-Time Search Wars Put Spotlight on Profiles and “Status Indicators”
Last week Microsoft triggered something of an imbroglio by forging formal agreements with both Twitter and Facebook whereby their content will be indexed for inclusion in Bing search results.
Twitter Lists Launch Coincides with Real Time Web Summit
Twitter launched its much anticipated Twitter Lists feature, while Google’s pubsubhubbub makes Twitterfeed into “Feedburner for the real time Web”
Voxeo Adds Twitter to its Unified Self-Service Mix
Voxeo introduces a new service thatincludes automated handling of both inbound and outbound Twitter traffic as part of Unified Self-Service. It is the product of recently acquired IMified and its platform that enables companies to automate the process of receiving and responding to customer queries via IM.
Webcast: “Recombinant Telephony: Conversations from the Cloud”
This on-demand webcast discusses the opportunities that arise at the intersection of VoIP, SIP, Web 2.0 and Social Networking and looks into how cloud-based models simplify self-service, customer care and person-to-person communications. Speakers: Dan Miller – Senior Analyst, Opus Research… Read More ›
The ‘Twitterization’ of (Local) Online Marketing
Featured Research
Twitter has gone from the “margins to the mainstream” in less than 12 months. In so doing it has become an almost essential marketing and customer service tool for brands, as well as a news and information distribution platform for publishers and even government. While companies and larger marketers are flocking to Twitter, there’s also enormous, untapped potential for small businesses to use Twitter as a free marketing and CRM vehicle in the same way.
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