This era of self-service, cloud computing and Bring-Your-Own-Device (BYOD) has significantly accelerated the occurrence of fraudulent access, data breaches and identity theft. Hackers and fraudsters have more avenues of ingress to steal credentials and have their way with enterprise networks and data. Voice and multi-factor authentication offer an effective alternative to the prevailing, often ineffective methods and practices.
Join Dan Miller, Sr. Analyst at Opus Research, and Brett Beranek, Solutions Marketing Manager at Nuance, as they delve into the survey data to describe the root cause of caller discontent and propose new methods to overcome authentication speed bumps.
Featured Research With more than five million registered voiceprints around the globe, it appears that voice biometric-based solutions are poised to assume the pivotal role of user authentication to support higher levels of trust among users of mobile apps, remote… Read More ›
Last week, Dan York (Director of Conversations with Voxeo) interviewed Dan Miller (Senior Analyst, Opus Research) about the upcoming Voice Biometrics Conference on May 4-5 at the Hyatt Regency Jersey City. They spoke about the history of the conference, the… Read More ›
Live Webcast: Meeting New Demands for User Authentication Tuesday, April 13, 2010 — 1 p.m. EDT / 10 a.m. PDT Sign Up Below! Web-based search, commerce, and entertainment — coupled with the human urge to “go mobile”– is making our… Read More ›
“Voice Biometrics: Increased Sevice, Increased Security” Webcast On-Demand Watch below! Since 2007, Australia private health insurer ahm (Australia Health Management) has successfully managed one of the largest public-facing deployments of speaker verification. With more than 400,000 yearly calls into its… Read More ›
“Voice Biometrics Update: Authentication at the Inflection Point” Webinar On-Demand Watch Below! Opus Research and Nuance Communications provide insight into the current state of the voice biometrics market now that the debate is well-beyond “whether the technology works.” In recent… Read More ›
Webcast On-Demand Opus Research and Nuance Communications provide insight into the current state of the voice biometrics market now that the debate is well-beyond “whether the technology works.” In recent months, high-profile financial institutions, government agencies, health insurance underwriters, and… Read More ›
Vodafone Turkey is introducing caller authentication as part of its customer care strategy. PerSay provides the biometric engine which is baked into the Vodafone Voice Portal Platform by Turkish speech VAR SPEECHOUSE.
After tantalizing attendees at Bill Meisel’s Voice Search Conference in San Diego, “relationship management” specialist Convergys Corporation formally announced an “on demand voice authentication solution” that integrates Trade Harbor’s Voice Signature Service into its call flow.