Incorporating Spoken’s technology with the new Exchange Server will allow voicemail recipients to read a transcript of a stored message or click on an icon to listen to the .wav file.
Recombinant Telephony
Twitter Lists Launch Coincides with Real Time Web Summit
Twitter launched its much anticipated Twitter Lists feature, while Google’s pubsubhubbub makes Twitterfeed into “Feedburner for the real time Web”
Google Invites You to “Invite a Friend” to Google Voice
Google counters AT&T’s claims of non-inclusiveness, by stepping up viral efforts to make its call management and voice processing service more popular.
Tarred by Danger’s Brush? Let’s Back-up a Little Bit
The Danger Data Loss Episode is a cautionary tale for service providers and end-users alike. It is more important than ever before for people to make sure that their most important data – like your contacts, photos, important documents and projects – are stored in multiple locations.
Cisco and Salesforce.com to Offer Contact Center “In the Cloud”
Salesforce.com and Cisco Systems are partnering to offer a new service called Customer Interaction Cloud.
Big Day for Recombinant Mobile Applications on the eve of CTIA Conference
Here are some quick notes on the activities among mobile app developers in and around the CTIA Conference in San Diego.
Previewing Multimodal Customer Care: Google Wave + ‘Bots and Recombinant Telephony
Wave’s roll out is a signal moment in Recombinant Telephon and has inspired a tremendous amount of creativity and will, over the next few years, prove valuable for collaborative communications, customer care and combinations of the two.
The Lure of Video Looms: Action at Cisco, Mitel and IBM
On the heels of Cisco’s announced acquisition of Tandberg ASA, IBM has announced a new “managed telepresence solution”.
Rumblings From the Asterisk Crowd: $99/channel Speech Rec from Vestec
Digium partners with Vestec to offer low-cost speech recogntion engine for Asterisk.
Google Wave Day Tomorrow: Ribbit Conferences In
Google will be issuing some 100,000 email invitations for newbies to enter the world of Google Wave. It will include a phone collaboration extension from Ribbit.