Intervoice

Nuance Announces First Grads from Technical Certification Program

Nuance recently announced that Avaya, Genesys, Intervoice/Convergys, Holly Connects and SwampFox had employees who were among the first graduates of a new technical certification program offered by Nuance Speech University. Certification indicates proficiency in a number of areas designed to give enterprise customers confidence that their vendors or integrators will be putting Nuance technology to best use on their callers’ behalf.