This morning my RSS feed had a few pointers to a blog post which asserts that Google has already cobbled together its technologies to enable Gmail users to originate telephone calls.
Cloud-based telephony
Ribbit Matriculates to BT’s OneVoice Service
For those of us who have been using Ribbit’s various Web-based call processing and voice processing services on an a la carte basis, this week brings major news about the business unit’s acceptance into the incumbent telco’s mainstream.
BT’s Next Gen Contact Centre Features Flexible Pricing Schema
BT is featuring highly flexible pricing arrangements for its Next Generaion Contact Centre as an enticement to new customers.
Now it has a name: Alcatel-Lucent Virtual Sandbox
A couple of weeks ago, in this post, I mentioned that Alcatel-Lucent had assembled some very impressive resources to enable carriers to lure third-party developers. Yesterday, at the Mobile World Congress (MWC2010), the company formally launched a much better organized,… Read More ›
IfbyPhone Buys CloudVox: Tight Coupling with Asterisk in the Cloud
With the acquisition of three-month-old CloudVox, Chicago-based IfbyPhone takes a formal step to rationalizing the Recombinant Communications ecosystem by closely linking its library of robust voice applications and tools with a cloud-based instantiation of Asterisk’s “open source” call processing software.
Fear No Google: Or What to Do As the Sultan of Search Morphs into a Phone Company
Featured Research Google continues to impress fans and pundits with its VoIP-based utilities (Google Voice), multimedia instant messaging client (Google Talk), branded DNS, mobile OS, scads of “dark fiber” and now, reportedly, a phone of its own. Incumbent carriers and… Read More ›
Microsoft’s Azure to Host SpeechCycle’s Rich Phone Apps
News breaking from the Microsoft Professional Developers’ Conference in southern California let it be known that “Rich Phone Apps” (RPAs) developed by SpeechCycle can be deployed in Microsoft’s cloud computing environment, called Azure.
Alcatel Lucent Transformation Underway to Support “Hybrid Clouds”
Market realities and technological changes have spawned dramatic changes in Alcatel-Lucent and its Genesys subsidiary.
Recombinant Telephony Use Case: Ribbit for Salesforce
I first used the term “Recombinant Telephony” a couple of years ago to describe how well-defined API’s and standards are making it possible for developers to build and market new, rich phone apps from fundamental call processing, voice processing, and business processing resources.
Recession Spurs Innovation
We’ve been struck by some of the recent announcements surrounding activity in various “Labs” run by the luminaries of Search, Cloud Computing and IP-Telephony.