With the introduction of Lex, Amazon has leapfrogged other metabot providers, like Apple’s Siri and Google Assistant.
Amazon Web Services
Version of VXI* for Asterisk Now Runs in Amazon EC2 Cloud
Earlier this month the the folks at i6Net Technologies showcased the release of a new version of its VXI* VoiceXML browser.
Amazon Web Services Group Introduces New Way to Buy Capacity in its Elastic Cloud 2
Cloudspace is becoming a commodity that can be bought and sold on the “spot market.” That’s more true than ever with the introduction of real time auctions for “instances” in Amazon.com’s Elastic Cloud 2 (EC2).
Speedbumps on the Road to Recombinant Telephony
A couple of seemingly unrelated developments signal a certain instability in the computing and communications fabric that supports innovative, distributed customer care and communications initiatives
EBay is Purging Skype Calls from its Marketplace
eBay issued a letter to its customers saying that it was removing the Skype-based click-to-chat or click-to-talk buttons from their listings, effective June 10. EBay’s management cites “limited buyer and seller usage”. But it is more likely that the company, which derives significant revenue by taking a percentage of the value of transactions carried out through its resources, had no incentive to encourage interactions, and the subsequent transactions, to be carried out over a synchronous voice or text-chat conversations.