Webinar On-Demand Listen Now! In this webcast, as part of the Thought Leadership Series, Opus Research and SpeechCycle discuss the next generation of phone-based customer care applications and services. It’s nothing short of the transformation of the IVR 1.0 to… Read More ›
Webcasts
Webcast: “Recombinant Telephony: Conversations from the Cloud”
This on-demand webcast discusses the opportunities that arise at the intersection of VoIP, SIP, Web 2.0 and Social Networking and looks into how cloud-based models simplify self-service, customer care and person-to-person communications. Speakers: Dan Miller – Senior Analyst, Opus Research… Read More ›