Amazon Q Update: Connecting with Amazon Connect
During a recent demonstration at Amazon’s Contact Center Day, Amazon spokespeople showcased how Amazon Q integrates with Amazon Connect.
During a recent demonstration at Amazon’s Contact Center Day, Amazon spokespeople showcased how Amazon Q integrates with Amazon Connect.
As a contact center professional, it’s likely your company is somewhere in the process of evaluating or implementing Generative AI capabilities. Large Language Models (LLMs) fall under the broader umbrella of Generative AI. This classification emphasizes an LLM’s capability to… Read More ›
The unveiling of Anthropic’s Claude 3 models — Haiku, Sonnet, and Opus — presents an intriguing development in the AI sector, particularly for business leaders keen on understanding the evolving landscape of large language models (LLMs). Like Goldilocks navigating her… Read More ›