Posts tagged ‘customer care’

112.29.102010 Reflections and 2011 Predictions: M-M-M Good!

012.21.10Webcast Replay: Social Media in Your Company – Smashing Silos and Connecting with Customers

010.20.10RightNow’s Run-up Validates the Recombinant Contact Center

010.13.10RightNow Releases Customer Experience Survey Results

07.20.10Professional Services and Testing: The Secret Sauce in the Avaya Contact Center Portfolio

06.22.10Cisco Shows Latest IP-Contact Center Collaboration Components

06.8.10Recombinant Communications: Extending Services to Anywhere Customers

06.1.10Webcast: Extending Care to Anywhere Customers

05.20.10Interactive Intelligence Offers Communications as a Service (CaaS)

04.30.10Apple’s Actions Reinforce Momentum Toward Recombinant Communications in Customer Care

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