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Posts tagged ‘Contact Center’
0
2.18.10
WEBCAST: “Multi-Channel Customer Care: A Survey of Consumer Preferences”
1
2.4.10
Webcast “Multi-Channel Customer Care: A Survey of Consumer Preferences”
0
2.1.10
Genesys-Alcatel/Lucent Offer “No Name” Developer Resources
0
12.1.09
Consumer Survey Results: Attitudes Toward Streamlined Customer Service
1
11.5.09
Alcatel Lucent Transformation Underway to Support “Hybrid Clouds”
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11.2.09
Avaya to Deliver “Recombinant Telephony Terminal”
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10.9.09
Cisco and Salesforce.com to Offer Contact Center “In the Cloud”
0
9.4.09
Annals of Corporate Recombinant Telephony: Both Siemens and Avaya Have Plans for Nortel
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9.3.09
Genesys and Teleperformance Team Up to Offer Genesys OnDemand
0
8.26.09
Genesys “GValidates” OpenMethods RightNow Adapter
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