IAC 2015 features real-world case studies from executives improving customer experience and self-service efficiency. Valid entries to the Intelligent Assistants Awards (IAAs) receive two complimentary passes to attend.
With contextual data, businesses can — for the first time — create highly personalized mobile marketing campaigns that engage consumers with the right information, including promotional offers, at the right time.
In what’s considered a first among North American banks, Massachusetts-based Eastern Bank has publicly unveiled a voice biometrics system for passively authenticating callers into its customer service centers.
Hound raises the bar for rapid, responsive, multi-topic, natural language, spoken input to mobile devices for search, communications digital commerce and Q&A.
The Big Three — Apple, Google, and Microsoft — are devoting significant research and development to improve their personal intelligent assistant offerings and further embed them into an enterprise application ecosystem.
With all the attention paid to ROI (Return on Investment), most retailers are, to date, missing out on the upside of an IOR (Internet of Retailers).
Place Conference New York 2015 featured keynote case studies and interactive panel discussions to learn how grocers, retailers, malls, and other venues use location analytics and indoor positioning technologies to boost operational efficiencies, improve mobile strategies, and enhance the customer experience.
Join Opus Research, Carla Fitzgerald, chief marketing officer with Smith Micro, and Sunil Marolia, VP of product management, in this live, interactive webinar as they discuss how location data helps deliver personalized mobile experiences.
Apple is pursuing an initiative with the codename “Proactive” that will ingest data from resources that reside on the device, including Contacts, Calendar, Passbook along with selected, installed 3rd-party apps to provide highly informed responses, search results and suggestions.