With Einstein, Salesforce has taken huge steps to infuse its core, cloud-based CRM resources with an omnipresent Intelligent Assistant (IA).
Opus Research’s Intelligent Assistants Conference is a foundational event in defining how virtual agents, bots, and automated self-service mechanisms deliver business value for digital commerce and customer care.
Intelligent Authentication Conference San Francisco 2016 featured interactive panel discussions and case study presentations from TalkTalk, MasterCard, Nuance, RSA, Symnex, BioTrust and iovation.
The IA Conferences exposed a set of dichotomies, both for core technologies and their capabilities, when deployed for real-world use cases.
Excitement around conversational user interfaces, chatbots and voice assistants to prompt sessions at Intelligent Assistants and Intelligent Authentication Conferences.
Opus Research’s latest voice biometrics census underscores how voice is a ubiquitous, highly personalized authentication factor with the capability to combine command and control with identification and access management.
Intelligent Assistance is about to put an end to the long-standing discussions surrounding the relative merits of “multichannel” versus “omnichannel” marketing and digital commerce strategies.
By enabling hotel guests to use natural language to adjust room controls, peruse entertainment options and order food, Aloft Hotels attempts to attract the “early adopter, hyper-connected global traveler.”