Posts tagged ‘Voice Self Service’

012.1.09Consumer Survey Results: Attitudes Toward Streamlined Customer Service

09.4.09Annals of Corporate Recombinant Telephony: Both Siemens and Avaya Have Plans for Nortel

08.26.09Genesys “GValidates” OpenMethods RightNow Adapter

18.26.09SpeechTEK Provided Snapshot of the Health of the Speech Community

18.24.09VoltDelta Amps Up With New Branding and OnDemand Offer

08.24.09Voxeo and Nu Echo Collaborate to Speed Grammar Development

07.9.09Aura: Avaya’s New Architecture for Multimodal Self-Service and Routing

07.1.09Orange Business and Aspect Boost OCS Claims

06.5.09Convergys Offers “On Demand” Solutions For Loan Issuers

05.29.09Webcast: “Recombinant Telephony: Conversations from the Cloud”

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