Posts tagged ‘Voice Self Service’

06.24.11Sberbank’s “Lie Detecting” ATM May be the Ultimate “Onboarding” Kiosk

011.30.10RightNow Melds Voice into Highly Personalized Customer Care

09.7.10Vendor Profile: Interactions Corporation

08.19.10The Collaborative Customer Care Genome

06.8.10Recombinant Communications: Extending Services to Anywhere Customers

05.14.10West Corporation Set to Purchase Holly Connects

14.28.10Webcast: Speech Recognition – Getting It Right

04.27.10Webcast: Recombinant Communications: Extending Care to Anywhere Customers

04.2.10Webcast: Speech Recognition – Getting It Right

012.1.09Consumer Survey Results: Attitudes Toward Streamlined Customer Service

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