Between protecting the privacy of electronic healthcare records (EHR) and offering a strong, anonymous way to authenticate both patients and providers, both healthcare and insurance providers should be taking a closer look at biometrics (including voice, of course) to support their service delivery strategies.
Global Bilgi, a subsidiary of wireless carrier Turkcell, announced that it is experiencing the “fastest growth rates in voice signature application users in one year” than any of its peers in the telecommunications industry.
It hasn’t taken long for Nuance to deliver on the promise of integrating PerSay’s product line into its Enterprise Software portfolio.
Today, enterprise attention is rightfully on the impact that voice biometrics can have on achieving targeted business objectives. In the contact center, that means how it improves customer engagements that lead to a better experience, more sales and, ultimately, increased profitability and customer satisfaction.
Nokia has placed voice biometric security on the same footing as “visual search/Augmented Reality” and “Contactless Payments” (using near field communications).
“Multichannel, Multimodal and Mobile” made a nice alliterative mantra for RC (Recombinant Communications) practitioners in 2010.
For those of you following the gradual disclosure surrounding PerSay’s acquisition, now it can be told that Nuance Communications is the firm that is alluded to in an article that appeared in the Israeli financial press on November 30.
Lightbulbs are turning on all over the blogosphere and soon will provide sufficient illumination of a long-standing issue that will shape mobile access to social networks, financial institutions and corporate mail and message stores.
Yesterday, with a post from Nik Standbridge, Director of Product Marketing, VoiceVault stepped up promotion of its smartphone application developer program.
Equifax’s acquisition of multifactor authentication specialist Anakam shows that the risk and credit management specialist recognizes the value of stronger ID-proofing in anticipation of the public’s move to mobile commerce and the need for stronger controls on access management to personal information in an increasingly cloud-based world.