speech processing

SpeechTEK Provided Snapshot of the Health of the Speech Community

By Dan Miller on August 26, 2009 • ( 1 )

SpeechTEK provides a chance for members of the speech processing community to get together and take stock of the current state of affairs.

IBM Dubs Nuance a “Preferred Business Partner,” Formalizes Commercial Relationship

By Dan Miller on July 27, 2009 • ( 0 )

The relationship between IBM and Nuance Communications continues to evolve, with Big Blue’s naming Nuance a “Preferred Business Partner.”

Genesys Trifecta: Conversational Access Across Many Media

By Dan Miller on April 21, 2009 • ( 0 )

Alcatel-Lucent’s Genesys Telecommunications Labs is making some very interesting announcements today at G-Force, its annual customer forum. The overall announcement is centered a key initiative called Cross Channel Conversations (CCC). It is a customer care solution which treats email, voice, Instant Messaging and SMS text as part of a single conversation.