Posts tagged ‘Social CRM’

01.5.12Lithium gets a $53 Million Vote of Confidence From VCs

07.12.11Avaya Updates Its Suite of Experience Management Software

07.8.11Hot Off the Virtual Press, “Rethinking Customer Service: The Call Center as Corporate Information Hub”

04.3.11Taking the C3 Story to Sugarcon 2011

012.22.10Intro to C3: Conversational Commerce Conference

011.11.10Lithium Released Social Media Monitoring for Facebook Pages

011.3.10Cisco Releases Customer Collaboration Infrastructure Elements

09.19.10Ellison Shows Fusion Apps Running in the “Cloud-in-a-Box” at Oracle Open World Keynote

09.15.10Lithium’s Excellent Event: The “Get Real” World Tour

09.15.10RightNow CX for Facebook: Shortcut to Social CRM

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