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Posts tagged ‘self-service’
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4.17.12
From QA & WFO to AI & VA: VPI Introduces VirtualSource
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3.26.12
Spanlink and Convergys Partner to offer Cisco’s Collaboration Infrastructure “in the Cloud”
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3.26.12
Virtual Hold Technologies, Now VHT, Focuses on “Finishing the Conversation”
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9.13.11
Understanding the Intent of Nuance Mobile Advantage
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4.27.11
Nuance and Empirix Offer “Proactive Testing” for Natural Language Customer Interactions
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3.6.11
SpeechCycle Hits a “Billion Interaction” Milestone
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1.21.11
OpenTouch: Uber-Brand For Alcatel-Lucent Enterprise Products, Services and Architecture
2
9.2.10
In Spite of Investment in “Social CRM”, Enterprises are Still not Paying Attention
0
5.20.10
Interactive Intelligence Offers Communications as a Service (CaaS)
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