Sign-up to attend this global gathering (May 4-5, 2010 – Hyatt Regency Jersey City) showcasing voice biometrics solutions to support banking and financial services, contact centers, customer care, mobile payments, healthcare and government services. Confirmed sessions include case study presentations… Read More ›
Opus Research
The Challenge Ahead for Mobile Speech
Openness and Innovation go hand in hand, but they don’t always encourage creative assembly of code and communications capacity that result in truly useful services.
Microsoft’s Tellme Sees Positive Signs for Mobile Speech
Tellme had some interesting research results regarding social, mobile multitasking. Not surprisingly, it reveals that the group of mobile subscribers who have smartphones have their phones at ready and in use when they undertake their daily activities.
Vodafone Turkey Offers Customers Voice Biometric-Based Authentication
Vodafone Turkey is introducing caller authentication as part of its customer care strategy. PerSay provides the biometric engine which is baked into the Vodafone Voice Portal Platform by Turkish speech VAR SPEECHOUSE.
New Yahoo! Mobile For iPhone adds Voice Search
Yesterday executives from Yahoo! Search held a “Chalk Talk” to describe both their guiding principles and major product initiatives. Today, Yahoo! formally launched a major upgrade to the Yahoo! Mobile application for iPhone owners. Among the improvements in the iPhone… Read More ›
Cisco’s New Unified Service Delivery for Service Providers
In a move designed to make it easier for network operators to support cloud computing, Cisco launched a new Unified Service Delivery package that includes the Cisco Unified Computing System (UCS), a data center-optimized version of CRS-1 (its flagship Carrier Routing System) and the Cisco Nexus 7000 data switch. The CRS-1 integrates two 10Gb modules and a 40Gb forwarding processor in order to support service providers’ ability to deliver resource and network intensive video and data services directly fropm from their data centers.
Voxeo Expands European Presence
In what it terms a “million Euro investment”, Voxeo has increased its capacity in Europe to over 10,000 ports of VoiceXML and CCXML conformant voice self-service resources.
Convergys Formally Launches On Demand Voice Authentication
After tantalizing attendees at Bill Meisel’s Voice Search Conference in San Diego, “relationship management” specialist Convergys Corporation formally announced an “on demand voice authentication solution” that integrates Trade Harbor’s Voice Signature Service into its call flow.
RIM Integrates Mobile Voice Server with Cisco UC
Recombinant Telephony fans should take note of a deep integration between RIM’s Mobile Voice Server (MVS) with Cisco’s Unified Communications Manager (UCM) software. The result, which will be generally available in the third quarter of this year, is a enterprise services platform capable of delivering many of the features of the vaunted Google Voice offering as well as call management software from other enterprise infrastructure providers like Alcatel-Lucent’s Rich Communications Manager and Microsoft’s Office Communications Server 2007 R2 (OCS2007 R2).
RedStart Systems Utter Command Enhances Dragon NaturallySpeaking
I’ve found Twitter to be a great mechanism for staying up to date on my friends opinions of new products. Today Moshe Yudkowsky “tweeted” that “Redstart has one of the more impressive speech recognition-based systems to control a PC.” So I had to take a look.