Intelligent Assistants Conference 2016 & Intelligent Authentication Conference 2016 (Apr 26-27, London) is a gathering place for executives who are committed to improving the customer experience.
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Today, I’m pleased to announce that Amy is joining the Opus Research team as an analyst for our Intelligent Assistants research group.
Opus Research Announces Intelligent Assistants Conference & Intelligent Authentication Conference London 2016
IAC-Squared London 2016 (April 26-27) will tackle perennial issues that shape the future of digital commerce showcasing how organizations deliver secure, personalized automated services to customers.
Learn why brokers, financial advisors and customer care professionals see intelligent assistance as an integral platform for innovation and collaboration.
Opus Research’s 2nd Annual Intelligent Assistant Awards (IAAs) Recognize Amtrak, ING Netherlands and Telefonica Movistar
The IAAs are intended to raise the visibility of innovative real-world implementations of intelligent assistants that deliver business value and a superior customer experience.
#IACNYC 2015 featured interactive panel discussions and real-world case studies to learn how intelligent virtual assistants are becoming the focal point for multi-channel and omnichannel customer communications strategies. See the agenda and select presentations.
Three winners will be awarded at Intelligent Assistants Conference (Oct 13-14) that show innovation, prove business value and deliver a superior customer experience.
Opus Research defines “Eight Characteristics of Highly Successful Enterprise Intelligent Assistants (EIAs)” and identifies 13 firms whose platforms offer human-like, automated services as a natural user interface for customer care and self-service.
IAC 2015 features real-world case studies from executives improving customer experience and self-service efficiency. Valid entries to the Intelligent Assistants Awards (IAAs) receive two complimentary passes to attend.
A critical Opus Research report for enterprises to understand how to get the best return on investment when considering testing options for voice biometrics, including what to test for, how to test, and why voice is different.