Opus Research’s Intelligent Assistants Conference brought together industry leaders improving customer experience and self-service efficiency with personal virtual assistants. San Francisco Bay Area’s ABCNews 7 took notice.
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Place has established itself as the premier venue for education, opinion and partnership development for the indoor location market. Here’s how Place will be a catalyst for growth.
A recent survey, conducted by two-factor authentication provider Swivel Secure, found some 74.2% of business owners keep a written log or have another type of offline system to record passwords.
Place 2014, the leading industry event produced by Opus Research and held July 22 in New York City, brought together a range of developments and ideas: indoor location, online-to-offline tracking, and proximity-based mobile marketing. The agenda and presentations below reflect the what’s next for indoor location with perspectives and expertise from brands, retailers, agencies, technology providers, regulators, and investors.
Opus Research is a diversified advisory and analysis firm providing critical insight on software and services that support multimodal customer care. Opus Research is focused on “Conversational Commerce,” the merging of intelligent assistant technologies, contact center automation, voice security and… Read More ›
Nuance is launching a Conversational Ad initiative with Nuance Voice Ads.
West’s S-1 filing shows prospective investors the financial results of a well-diversified technology company, divided into two separate operating units.
After years on the “acquisition candidate” short list, hosted conversational commerce specialist Angel has found a new corporate parent in Genesys, which has reached a definitive agreement to acquire the firm from Business Intelligence specialist MicroStrategy.
A new program from Nuance Communications, informally called “Call Steering Fast Start,” will introduce shorter deployment times and lower costs for firms that can benefit from taking a constrained approach to speech-based Call Steering.
Opus Research has moved offices (roughly 500 Yards) from 300 Brannan Street to 350 Brannan Street.