Posts tagged ‘customer care’

08.9.11West Interactive Partners with Syclo to Addresses Need for Multiplatform Mobile Strategies

07.28.11VC Investment in Interactions Acknowledges that Investors Recognize a Problem

07.22.11Voxeo Makes it Easier for Mobile Customer Care Apps to Add Voice Calling and Chat

06.14.11Webcast Tomorrow: The Contact Center as a Customer Information Hub

05.18.11McKinsey Report Provides Only One Side of the VRM+CRM Story

04.20.11NAB Provided Update of Caller Authentication at Voice Leadership Forum in Sydney

03.16.11Growth of Smartphone Base Drives SpeechCycle to Form a Mobile Division

03.6.11SpeechCycle Hits a “Billion Interaction” Milestone

112.29.102010 Reflections and 2011 Predictions: M-M-M Good!

012.21.10Webcast Replay: Social Media in Your Company – Smashing Silos and Connecting with Customers

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