The Australian Taxation Office (ATO) is right on schedule as it debuts voice biometric-based caller authentication into its contact centers with 30,000 people already enrolled.
Tag Archive for ‘authentication’
The South African Social Security Agency (SASSA) has deployed a voice biometrics-based authentication system in the administration of state welfare grants for citizens receiving social security benefits and services.
A recent survey, conducted by two-factor authentication provider Swivel Secure, found some 74.2% of business owners keep a written log or have another type of offline system to record passwords.
VBC London 2014 (Voice Secuirty & Authentication Conference, Nov 18-19) brings together executives and decision-makers who are integrating voice into multi-layered and multi-factor communications for authentication and security fabrics
Opus Research report details how to combine voice biometrics plus facial recognition to achieve a high-level of authentication for personalized commerce, communications and collaboration.
Voice biometrics are a natural for mobile phones, but may not always achieve the level of accuracy that some banks or payment processors require to carry out certain transactions. Front-facing cameras provide a mechanism for adding facial to voice recognition… Read More ›
Featured Research Financial institutions can reap significant financial gains by using voiceprints to authenticate through the phone channel. By our calculations, a large money center bank will see over $100 million in economic benefit from reducing fraud loss in the… Read More ›
Security software specialist McAfee (an Intel Company) has introduced a comprehensive new service called LiveSafe, to help individuals protect “unlimited number of PCs, Macs, smartphones or tablets.”
Voice Biometrics Conference 2013-San Francisco highlighted the growing need for better authentication and the role that voice biometrics can play far beyond its original presence alongside IVRs (interactive voice response systems) in enterprise contact centers.
News from Voice Biometrics Conference-San Francisco: Voice Authentication Making Passwords Passe at Barclay’s
Nuance Communications has issued two press releases that emphasize the game changing role that voice-based authentication is playing to improve customer care. The releases coincide with Day One of Voice Biometrics Conference – San Francisco.