In this keynote presentation from Intelligent Assistants Conference London, Geraldine McBride, CEO of MyWave, explains the need for customers to take control of their personal data when managing relationships with enterprises and service providers.
Call for speakers for executives involved in digital commerce, customer care, emerging technologies, self-service, fraud reduction, chatbots, continuous authentication, strategy & innovation.
As Google’s newly announced products rollout later this year, more and more customers will be engaging in natural language conversations to find and buy the things they need.
As “bots” continue to be the subject of considerable hype, thousands of individual developers and their enterprise-employed counterparts see these intelligent assistants as a means to deliver “conversational commerce.”
With a ground-breaking ability to generate code that anticipates complex user queries, Viv offers brands an immediate need to get into the “inner circle” of preferred providers to integrate with intelligent assistant ecosystems.
Viv.ai has been one of the Silicon Valley’s best kept open secrets since August 2014, when Wired magazine published an article calling it a “radical AI that does anything you ask.”
Brands have the opportunity to gain new customers and deepen loyalty among existing clientele by pushing automated self-service technologies to offer surprising new forms of intelligent assistance.
Intelligent Assistants Conference London 2016 featured presentations of the core technology platforms and customer case studies from the likes of USAA, Virgin Media, Royal Dutch Shell, Ticketbis, Swedbank, MasterCard and MyWave.