In what’s considered a first among North American banks, Massachusetts-based Eastern Bank has publicly unveiled a voice biometrics system for passively authenticating callers into its customer service centers.
Hound raises the bar for rapid, responsive, multi-topic, natural language, spoken input to mobile devices for search, communications digital commerce and Q&A.
The Big Three — Apple, Google, and Microsoft — are devoting significant research and development to improve their personal intelligent assistant offerings and further embed them into an enterprise application ecosystem.
With all the attention paid to ROI (Return on Investment), most retailers are, to date, missing out on the upside of an IOR (Internet of Retailers).
Place Conference New York 2015 featured keynote case studies and interactive panel discussions to learn how grocers, retailers, malls, and other venues use location analytics and indoor positioning technologies to boost operational efficiencies, improve mobile strategies, and enhance the customer experience.
Join Opus Research, Carla Fitzgerald, chief marketing officer with Smith Micro, and Sunil Marolia, VP of product management, in this live, interactive webinar as they discuss how location data helps deliver personalized mobile experiences.
Apple is pursuing an initiative with the codename “Proactive” that will ingest data from resources that reside on the device, including Contacts, Calendar, Passbook along with selected, installed 3rd-party apps to provide highly informed responses, search results and suggestions.
The future of simple, multi-factor authentication is taking shape and it is quite clear that voice is an important part of the mix.
A critical Opus Research report for enterprises to understand how to get the best return on investment when considering testing options for voice biometrics, including what to test for, how to test, and why voice is different.
When Jibo, Inc., rolls out its “family robot” later this year its ability to understand and respond to spoken words will be based on embedded software from Sensory.