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	<title>Opus Research</title>
	<link>http://opusresearch.net/wordpress</link>
	<description>Analysis and expertise on conversational access technologies</description>
	<pubDate>Wed, 02 Jul 2008 21:59:57 +0000</pubDate>
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		<title>Voice Signatures Finding Favor For Mobile Payment Authorization</title>
		<link>http://opusresearch.net/wordpress/2008/07/02/voice-signatures-finding-favor-for-mobile-payment-authorization/</link>
		<comments>http://opusresearch.net/wordpress/2008/07/02/voice-signatures-finding-favor-for-mobile-payment-authorization/#comments</comments>
		<pubDate>Wed, 02 Jul 2008 21:49:55 +0000</pubDate>
		<dc:creator>Dan Miller</dc:creator>
		
	<category>Advisories</category>
		<guid>http://opusresearch.net/wordpress/2008/07/02/voice-signatures-finding-favor-for-mobile-payment-authorization/</guid>
		<description><![CDATA[Mass acceptance of Voice Signatures as valid proof of identity for mobile commerce is on the horizon. It reflects successful integration of biometric engines with pre-existing, established standards for authentication and non-repudiation in the context of mobile payments leveraging lessons learned and standards in place for card processing.]]></description>
		<wfw:commentRSS>http://opusresearch.net/wordpress/2008/07/02/voice-signatures-finding-favor-for-mobile-payment-authorization/feed/</wfw:commentRSS>
	</item>
		<item>
		<title>Entrepreneur Magazine - July, 2008</title>
		<link>http://opusresearch.net/wordpress/2008/06/30/entrepreneur-magazine-july-2008/</link>
		<comments>http://opusresearch.net/wordpress/2008/06/30/entrepreneur-magazine-july-2008/#comments</comments>
		<pubDate>Mon, 30 Jun 2008 16:15:37 +0000</pubDate>
		<dc:creator>Derek Top</dc:creator>
		
	<category>Opus in the News</category>
		<guid>http://opusresearch.net/wordpress/2008/06/30/entrepreneur-magazine-july-2008/</guid>
		<description><![CDATA[	Excerpt:
Several market research firms have described the next three years as a turning point for this sort of speech recognition technology. Opus Research, for one, believes the market for speech recognition capabilities in mobile devices will reach $239 million by 2011&#8211;a five-fold increase over 2006.
	From the article, &#8220;I Know That Voice &#8220;, by Heather Clancy, [...]]]></description>
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	</item>
		<item>
		<title>How Microsoft Could Rid the World of Telephone Numbers</title>
		<link>http://opusresearch.net/wordpress/2008/06/03/how-microsoft-could-rid-the-world-of-telephone-numbers/</link>
		<comments>http://opusresearch.net/wordpress/2008/06/03/how-microsoft-could-rid-the-world-of-telephone-numbers/#comments</comments>
		<pubDate>Tue, 03 Jun 2008 22:27:43 +0000</pubDate>
		<dc:creator>Dan Miller</dc:creator>
		
	<category>CAT Scans</category>
		<guid>http://opusresearch.net/wordpress/2008/06/03/how-microsoft-could-rid-the-world-of-telephone-numbers/</guid>
		<description><![CDATA[Last week, longtime Microsoft watcher Mary Joe Foley opined that Microsoft has a “grand plan to eliminate phone numbers.” She cited direct quotes from speeches that Bill Gates and Steve Ballmer have made among the international carrier community. Foley refers to a new software "platform" called Echoes designed to enable telecom service providers to sync diverse address books, seamlessly send messages between IM and SMS and assign a local telephone number to people using Windows Live Messenger.

Rather than concentrating on Echoes, Microsoft would have a better chance of eliminating phone numbers with "voice dialing." It would involve speech-enabling the contact list, associating multiple "namespaces" (meaning phone numbers, IM user names, aliases on social networks, etc.) with an individual’s identity and then replacing dial-tone with a spoken prompt like, "what’s up?"]]></description>
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	</item>
		<item>
		<title>Contextual Communications for the Mobile Masses</title>
		<link>http://opusresearch.net/wordpress/2008/05/19/contextual-communications-for-the-mobile-masses/</link>
		<comments>http://opusresearch.net/wordpress/2008/05/19/contextual-communications-for-the-mobile-masses/#comments</comments>
		<pubDate>Mon, 19 May 2008 21:20:56 +0000</pubDate>
		<dc:creator>Dan Miller</dc:creator>
		
	<category>Reports</category>
		<guid>http://opusresearch.net/wordpress/2008/05/19/contextual-communications-for-the-mobile-masses/</guid>
		<description><![CDATA[The concept of unified communications (UC) is so overused it crowds out expansive thinking about the services that enterprises and wireless subscribers will use every day. The real deal is more accurately called “contextual communications,” and refers to intelligent handling and support of communications, interactions and transactions in the most appropriate manner based on analysis of each caller’s situation, including support of voice, text, graphics, video in real-time or asynchronously.]]></description>
		<wfw:commentRSS>http://opusresearch.net/wordpress/2008/05/19/contextual-communications-for-the-mobile-masses/feed/</wfw:commentRSS>
	</item>
		<item>
		<title>Voice Biometrics 2008: Meeting Implementation Challenges</title>
		<link>http://opusresearch.net/wordpress/2008/05/05/voice-biometrics-2008-meeting-implementation-challenges/</link>
		<comments>http://opusresearch.net/wordpress/2008/05/05/voice-biometrics-2008-meeting-implementation-challenges/#comments</comments>
		<pubDate>Mon, 05 May 2008 18:00:27 +0000</pubDate>
		<dc:creator>Dan Miller</dc:creator>
		
	<category>Reports</category>
		<guid>http://opusresearch.net/wordpress/2008/05/05/voice-biometrics-2008-meeting-implementation-challenges/</guid>
		<description><![CDATA[Sales of voice biometric-based solutions took a trajectory that was bound to disappoint in 2007. While there continue to be solid sales of enterprise solutions (primarily password reset) across multiple verticals and business sizes, the breakthrough to mass market, customer-facing solutions has been elusive. In the coming years, stepped up security requirements, coupled with the growth of mobile data access and commerce, will propel demand for voice-based authentication solutions and services. Thus far the speed of adoption has been slowed by confusion over technical approaches and concerns about competition or compatibility with existing infrastructure and protocols.]]></description>
		<wfw:commentRSS>http://opusresearch.net/wordpress/2008/05/05/voice-biometrics-2008-meeting-implementation-challenges/feed/</wfw:commentRSS>
	</item>
		<item>
		<title>Network World - April 24, 2008</title>
		<link>http://opusresearch.net/wordpress/2008/04/24/network-world-april-24-2008/</link>
		<comments>http://opusresearch.net/wordpress/2008/04/24/network-world-april-24-2008/#comments</comments>
		<pubDate>Thu, 24 Apr 2008 16:40:26 +0000</pubDate>
		<dc:creator>Derek Top</dc:creator>
		
	<category>Opus in the News</category>
		<guid>http://opusresearch.net/wordpress/2008/04/24/network-world-april-24-2008/</guid>
		<description><![CDATA[	Excerpt:
&#8220;The story here is how that investment by Microsoft in Live Search and maps and other ancillary data is going to be presented to mobile subscribers in the format that is most convenient for them,&#8221; says Dan Miller, an analyst with Opus Research. &#8220;Tellme is taking a leadership role and there is a role for [...]]]></description>
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	</item>
		<item>
		<title>Making a Meaningful Metaphor: The Intelligent Customer Front Door</title>
		<link>http://opusresearch.net/wordpress/2008/04/22/making-a-meaningful-metaphor-the-intelligent-customer-front-door/</link>
		<comments>http://opusresearch.net/wordpress/2008/04/22/making-a-meaningful-metaphor-the-intelligent-customer-front-door/#comments</comments>
		<pubDate>Tue, 22 Apr 2008 20:21:50 +0000</pubDate>
		<dc:creator>Dan Miller</dc:creator>
		
	<category>Advisories</category>
		<guid>http://opusresearch.net/wordpress/2008/04/22/making-a-meaningful-metaphor-the-intelligent-customer-front-door/</guid>
		<description><![CDATA[Genesys Labs is enlisting a multiplicity of partners into its intelligent Customer Front Door™ program. The iCFD is more than a metaphor because it calls for the integration of hardware, software and professional services that amount to big business for solutions providers across the boards.]]></description>
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	</item>
		<item>
		<title>Intervoice Positioned to Leverage Migration to IP</title>
		<link>http://opusresearch.net/wordpress/2008/04/15/intervoice-positioned-to-leverage-migration-to-ip/</link>
		<comments>http://opusresearch.net/wordpress/2008/04/15/intervoice-positioned-to-leverage-migration-to-ip/#comments</comments>
		<pubDate>Tue, 15 Apr 2008 20:13:30 +0000</pubDate>
		<dc:creator>Kip</dc:creator>
		
	<category>Advisories</category>
		<guid>http://opusresearch.net/wordpress/2008/04/15/intervoice-positioned-to-leverage-migration-to-ip/</guid>
		<description><![CDATA[Intervoice is a changed company. Both the executive suite and product line have undergone fundamental change. With promotion and product packaging efforts focused on new platforms, the company offers a stronger defense of its installed base against poaching from competition as enterprise and carrier customers migrate to IP-based networks.]]></description>
		<wfw:commentRSS>http://opusresearch.net/wordpress/2008/04/15/intervoice-positioned-to-leverage-migration-to-ip/feed/</wfw:commentRSS>
	</item>
		<item>
		<title>Putting Microsoft and Aspect&#8217;s Venture in Context</title>
		<link>http://opusresearch.net/wordpress/2008/04/08/putting-microsoft-and-aspect%e2%80%99s-venture-in-context/</link>
		<comments>http://opusresearch.net/wordpress/2008/04/08/putting-microsoft-and-aspect%e2%80%99s-venture-in-context/#comments</comments>
		<pubDate>Tue, 08 Apr 2008 20:11:51 +0000</pubDate>
		<dc:creator>Dan Miller</dc:creator>
		
	<category>Advisories</category>
		<guid>http://opusresearch.net/wordpress/2008/04/08/putting-microsoft-and-aspect%e2%80%99s-venture-in-context/</guid>
		<description><![CDATA[The rebranding of Aspect's core product line (as UC for the Contact Center) along with an investment from Microsoft invites skepticism. IP-based contact centers are multi-vendor domains. Microsoft expects its prospects to toss out old gear to move to an Aspect-based solution, it is bound to be disappointed.]]></description>
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	</item>
		<item>
		<title>Mobile Voice’s Next Chapter</title>
		<link>http://opusresearch.net/wordpress/2008/04/04/mobile-voice%e2%80%99s-next-chapter/</link>
		<comments>http://opusresearch.net/wordpress/2008/04/04/mobile-voice%e2%80%99s-next-chapter/#comments</comments>
		<pubDate>Fri, 04 Apr 2008 20:07:08 +0000</pubDate>
		<dc:creator>Dan Miller</dc:creator>
		
	<category>Advisories</category>
		<guid>http://opusresearch.net/wordpress/2008/04/04/mobile-voice%e2%80%99s-next-chapter/</guid>
		<description><![CDATA[Yahoo’s $20 million investment in Vlingo and the rollout of a speech-enabled flavor of Yahoo One Search 2.0 signal an important epiphany for mobile service providers. They have confidence that mobile subscribers will readily embrace reliable speech recognition as the fastest, safest, most convenient way to find, interact, and transact with their favorite applications.]]></description>
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