'Opus in the News'
Excerpt:
Kip Heuertz, program manager at Opus Research said: “The new version of GVP is designed for integration in ways that leverage investment into Service Oriented Architectures (SOAs). The partner-friendly approach creates opportunities for PSS to apply its years of experience to integrate GVP 8.0 into its customers’ IT infrastructure.”
From the article, “Genesys Voice Platform 8 to be Supported by PSS’ Vice Portal Solutions”, by Calvin Azuri, TMCnet, August 20, 2008
August 20th, 2008
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Excerpt:
Newspapers cannot afford to be late to cellphones, said Greg Sterling, who studies the mobile Internet for Opus Research, a consulting firm. “It’s important and smart for newspapers to get out in front on the mobile phenomenon and not make the mistake they made in waiting too long to embrace the Internet.”
From the article, “A Means for Publishers to Put a Newspaper in Your Pocket “, by Claire Cain Miller, New York Times, July 28, 2008
July 28th, 2008
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Excerpt:
So, is the mobile search war already over? Not necessarily, says Greg Sterling, who leads the local mobile practice for Opus Research, in a new report. While mobile search may not be a wide-open field, Google’s success depends in part on whether search will be as important on mobile devices as on the desktop.
He points out that search is fundamentally more cumbersome in mobile because it’s not as easy to navigate back and forth between search results and WAP sites as on the wired Internet.
From the article, “Google Focuses On Mobile Internet”, by Mark Walsh, MediaPost, July 11, 2008
July 11th, 2008
Excerpt:
Several market research firms have described the next three years as a turning point for this sort of speech recognition technology. Opus Research, for one, believes the market for speech recognition capabilities in mobile devices will reach $239 million by 2011–a five-fold increase over 2006.
From the article, “I Know That Voice “, by Heather Clancy, Entreprenuer Magazine, July, 2008
June 30th, 2008
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Excerpt:
“The story here is how that investment by Microsoft in Live Search and maps and other ancillary data is going to be presented to mobile subscribers in the format that is most convenient for them,” says Dan Miller, an analyst with Opus Research. “Tellme is taking a leadership role and there is a role for Microsoft to play in raising awareness about these new services and expanding the footprint of their availability,” he says.
From the article, “Tellme expands voice interface for mobile devices”, by John Fontana , Network World, April 24, 2008
April 24th, 2008
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Excerpt:
The voice-enabled mobile services industry is still in its beginning stages, said Dan Miller, senior analyst at Opus Research. Vlingo will compete against major players such as Nuance Communications in Burlington and Microsoft Corp. But the announcement yesterday is evidence that speech is being taken seriously.
“There’s definitely a belief among service providers and carriers that you have to have voice input for a number of popular applications,” Miller said. They “think in a significant percentage of these interactions, voice is faster than multiple clicking and it will prove to be the most convenient way to get to the services.”
From the article, “Vlingo aids Yahoo’s speech recognition venture”, by Carolyn Y. Johnson, Boston Globe, April 3, 2008
April 3rd, 2008
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Excerpt:
“Over all, speech recognition was a $1.6 billion market in 2007, according to Opus Research, which predicts an annual growth rate of 14.5 percent over the next three years. Dan Miller, an analyst at Opus, said that companies that have licensed speech recognition technology would probably see faster revenue growth, as more consumers used the technology. The cellphone market holds the most potential, given its billions of phones, but cellular providers are still working out the business model for such services.”
From the article, “The Coming Wave of Gadgets That Listen and Obey”, by Michael Fitzgerald, New York Times, January 27, 2008
January 27th, 2008
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Excerpt:
“What we’re looking for,” said Opus Research founder and senior analyst Dan Miller, “is a closer integration of the speech application with the call-routing application and linkage to the business logic that supports the goals of CRM.”
From the article, How to Reap the Benefits of Speech-Enabled IVR, TMCnet, December 20, 2007
January 2nd, 2008
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Excerpt:
Microsoft trails its biggest competitors in the PC-based online advertising market in bringing ads to mobile users, but its late start may not have any significant effect. “AOL and Yahoo have previously introduced display ads, but the mobile user base is still on the small side compared to the Net, so they’re not truly late,” said Greg Sterling, an analyst following mobile search as part of a joint venture between Sterling Market Research and Opus Research. “It’s not like there’s a huge opportunity cost here or revenue lost.” Google also supports ads for mobile users.
So far, it looks like the mobile environment is echoing the PC world in terms of mobile advertising market share from the search leaders, Sterling said. However, because it’s such a small and changing market, any of the participants could take the lead. “It’ll continue to be fluid for the foreseeable future,” he said.
From the article, MSN Puts Ads on Mobile Phones, Washington Post, December 11, 2007
January 2nd, 2008
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Excerpt:
“Opus Research’s LocalMobileSearch program,” Sterling pointed out, “forecasts that there will be roughly $5 billion in mobile ad revenues in North America and Western Europe by 2012.”
“Microsoft competitors, Yahoo and AOL, currently offer display advertising in mobile,” Sterling said, “and Google offers search and text-based ads in mobile. Microsoft’s Live Search for mobile has featured ads from PPCall provider Ingenio for some time.”
Sterling noted that, already, more than 35 million people have accessed the “mobile Internet,” and that number will only grow as devices grow more sophisticated and access costs drop.
From the article, Microsoft Launches Ads on MSN Mobile, by Frederick Lane, CIO Today, December 11, 2007
January 2nd, 2008
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