Posts from the ‘Reports’ Category

07.18.08Customer Care On Demand: Speeding Deployment Cycles While Reducing Risk

05.19.08Contextual Communications for the Mobile Masses

05.5.08Voice Biometrics 2008: Meeting Implementation Challenges

02.7.08CAT in 2008: Transition Without Disruption

02.4.08The ‘411′ on Mobile Directory Assistance: New Consumer Survey Findings

011.15.07Mobile Advertising Revenue Forecast: North America and Western Europe, 2007-2012

07.23.07Voice Biometrics Market Potential Study: Applications Review and Assessment

07.19.07Conversational Access To Unified Communications

05.10.07Speech-Enabled Mobile Search: Delivery Models for Information, Entertainment and Services

04.18.07Analytics and Reporting for Phone-Based Self-Service

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