Posts from the ‘Advisories’ Category

03.2.10Recombinant Communications Brings New Life to Text-to-Speech

01.21.10Shopping Across Channels: A Survey of Customer Preferences

012.22.09Fear No Google: Or What to Do As the Sultan of Search Morphs into a Phone Company

09.22.09Gold Systems Makes Microsoft’s OCS More Social

07.9.09Aura: Avaya’s New Architecture for Multimodal Self-Service and Routing

07.6.09Genesys UC-Connect: A Link to Collaborative Customer Care

05.27.09SpeechCycle Opens “Grammar Factory” for Rich Speech Applications

05.5.09The ‘Twitterization’ of (Local) Online Marketing

14.29.09Tellme and Microsoft: Two Years On

04.14.09Users Have Spoken (or Not): Voice Search Still on the Horizon

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