Posts from the ‘CAT Scans’ Category

02.3.12Occupy Customer Service?

02.2.12Fonolo’s New Offer Will Broaden Appeal

02.1.12February 1 Marks Day One for the New Genesys

01.25.12Coming up This Thursday: Webcast On Best Practices for Voice Biometric Implementations

01.17.12Research Report – Voice Biometric Authentication Best Practices: Overcoming Obstacles to Adoption

01.12.12Voice Control’s Excellent Adventure at CES in Las Vegas

01.6.12Enterprises in Denial: Dealing with the Personal Data Deluge (Global Survey Results)

01.5.12Lithium gets a $53 Million Vote of Confidence From VCs

01.3.12PT Bank Negara Indonesia (BNI) Implements Voice Biometrics for Password Reset

012.20.11Finally, Vlingo and Nuance Settle Their Differences Out of Court; Turn Full Attention to the Conversational User Interface

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