Excerpt:
Not to mention the fact that Opus Research said the market for server-based voice-recognition technology in call centers was valued at $600 million in 2006 and is expected to double by 2009.
From the article, “Cisco: voice-recognition next on acquisition menu?”, NetworkWorld, October 5, 2007
October 9th, 2007 Derek Top
Opus Research is proud to announce Voice Biometrics Conference London (Nov. 28-29, 2007 - The Grange City Hotel London).
Continue Reading August 15th, 2007 Derek Top
Feature article in July/August issue of SpeechTech Magazine:
“Speech-Enabled Mobile Search Marches On,” by Dan Miller, Senior Analyst with Opus Research
August 1st, 2007 Derek Top
Excerpt:
For people who don’t want to buy an expensive handheld device such as an iPhone, the emerging sophistication of 411 services will provide a good substitute, said Dan Miller, founder of San Francisco-based Opus Research, which tracks the industry.
“This is local search for the rest of us,” Miller said. “And you don’t need a data plan for it.”
The directory assistance industry generated $4 billion in 2006, almost exclusively from fee-based services such as AT&T’s, Miller said. But in 2010, when the industry will generate nearly $8 billion, the majority of the revenue will be supported by advertising, Miller projects.
From the article, “Pimp your phone”, by Nathan Halverson, Santa Rosa Press Democrat, June 24, 2007
June 25th, 2007 Derek Top
As evidenced in the news items listed below, “buy-side†interest in voice biometrics and speaker verification is on the rise. Collectively, these announcements point to increasing momentum for the voice biometrics sector as requests for information on speaker verification projects have accelerated measurably in recent weeks. The next sign of a maturing market will be achieved when these partnerships and pilot installations evolve into larger, revenue-generating, customer-facing deployments.
Continue Reading June 20th, 2007 Derek Top
Excerpt:
When a user accesses the portal, the MSN platform detects the handset and optimizes the site for that device, adjusting things like font sizes for different screens.
The number of U.S. mobile Internet users is expected to more than triple to 110 million in 2011 from the current 32 million, according to Sterling Market Intelligence and Opus Research.
From the article, “Microsoft launches new-look MSN for mobile phones”, by Daisuke Wakabayashi, Reuters, June 18, 2007
June 19th, 2007 Derek Top
Excerpt:
The market for embedded speech-recognition technology, which goes into mobile phones, car-navigation systems and so on, will grow from $46m in 2006 to $239m in 2011, says Dan Miller of Opus Research, a consultancy based in San Francisco.
An area of great interest at the moment is in that of voice-driven “mobile search†technology, in which search terms are spoken into a mobile device rather than typed in using a tiny keyboard. With technology giants Google and Microsoft getting into the picture, “we have the makings of very robust mobile-search capabilities,†says Mr Miller. Microsoft acquired Tellme Networks, a voice-recognition company based in Mountain View, California, in March. The software giant plans to use Tellme’s software to enable users of mobile phones and hand-held computers to search the internet using voice commands.
From the article, “Are you talking to me?” The Economist, June 7, 2007
June 8th, 2007 Derek Top
Excerpt:
“The billions of calls made every year to directory-assistance services are a healthy precedent for voice-based search services,” says Dan Miller, a senior analyst at Opus Research, a San Francisco-based consultancy that tracks the interactive-services sector.
Free mobile search, however, is more bad news for the paid directory-service business. Opus Research predicts this business will drop from $3.5 billion in annual revenue in 2006 to $1.8 billion by 2010, mostly because searching for most phone numbers is free on the Internet. People also will likely begin calling free directory services from their landline as well as their cellphones. The advertiser-supported free model is expected to increase to a $3 billion business in 2010 from $203 million in 2006, according to Opus.
Technology companies are moving toward ad-supported business models partly because voice recognition has reduced the cost of providing directory services. It costs 25 cents to 27 cents for a live operator to answer a call, but only 8 cents to 10 cents when the answering process is automated, according to Opus Research’s Mr. Miller.
From the article, “Mobile Search Is Dialing Up Voice Recognition”, by Samar Srivastava, Wall Street Journal, May 31, 2007 [subscription required]
May 31st, 2007 Derek Top
Excerpt:
“The combined company will cover all of the major device manufacturers, portable operating systems and a good deal of the carriers themselves around the globe,” said Dan Miller, an analyst with Opus Research. “It’s going to be an accelerant to speech-enabled mobile search.”
From the article, “Nuance To Acquire Rival VoiceSignal In Big Mobile Push”, by Patrick Seitz, Investor’s Business Daily, May 15, 2007
May 16th, 2007 Derek Top
Excerpt:
A report by Opus Research forecasts that total spending by carriers, device makers, subscribers, and advertisers on mobile search will grow from $4 billion in 2006 to $7.5 billion in 2010.
Customers of the combined company will include handset makers like Nokia, Motorola, Palm, and RIM, as well as AOL, Toyota, and AT&T.
From the article, “VoiceSignal, Nuance Sing Harmony”, by Ken Schachter, Red Herring, May 15, 2007
May 15th, 2007 Derek Top
