Author Archive
Excerpt:
So, is the mobile search war already over? Not necessarily, says Greg Sterling, who leads the local mobile practice for Opus Research, in a new report. While mobile search may not be a wide-open field, Google’s success depends in part on whether search will be as important on mobile devices as on the desktop.
He points out that search is fundamentally more cumbersome in mobile because it’s not as easy to navigate back and forth between search results and WAP sites as on the wired Internet.
From the article, “Google Focuses On Mobile Internet”, by Mark Walsh, MediaPost, July 11, 2008
July 11th, 2008
“You can expect there will be more mobile search products coming out,” says Dan Miller, an analyst with Opus Research Inc. “Speech as a mode for doing searches is getting more reliable.” Miller suggests that Web search advertisers are salivating over the prospect of reaching hundreds of millions of prospective phone users.
From the article, “Google Patents Voice Search,” Information Week, April 12, 2006
May 12th, 2006
“Heading the keynote sessions will be noted industry analysts Dan Miller and Avery Glasser of Opus Research, who will present their findings on what drives enterprise decision makers to select specific voice self service platforms. A report encapsulating their findings will be available to all attendees.”
From the press release, “Speech Industry Notables Highlight VoiceGenie(R) Lineup at GenieSummit 2006â€,
insurance newsnet, April 5, 2006.
May 12th, 2006
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May 12th, 2006
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May 12th, 2006
Our events focus on:
- Managed voice response solutions
- Outsourced automated call center operations
- Assisted self-service blending CTI and speech technologies
- Carrier-based enhanced voice services, including: Advanced Voice Messaging, Automated Directory Assistance, Voice Portal, CRM solutions, Hosted speech solutions
At our events we bring together enterprise and carrier executives, developers, and solutions providers, including:
- Customer Solutions
- Enterprise Contact Center Solutions
- Small Business Voice Products
- CRM Operations
- Operator Services
- VoIP Enhanced Retail Services
- Managed Services
- Media Server solutions
- Service Delivery Framework
We will be announcing more information soon about our upcoming events. To be kept up to date please send an email to events@opusresearch.net.
May 12th, 2006
Opus Research analysts and consultants comprise a multi-disciplinary team that provides research, analysis and guidance across a range of technologies - from silicon to servers; and applications - from directory assistance to IP Centrex. The Consulting Services team includes domain experts equipped to assist suppliers and implementers of new technologies, helping them devise their strategy and get to market.
Continue Reading
May 12th, 2006
Conversational Access Technologies Advisory Service
Opus Research’s primary offering is its subscription-based Advisory Service. Through our Conversational Access Technologies (CAT) practice clients gain access to our forecasts, market models and analysis, which support strategic planning, business development and go-to-market tactics.
Clients benefit from our intensive qualitative and quantitative research of service providers, vendors, and end users-on both the supply and demand sides. We investigate the key factors that impact success, including competitive forces, growth drivers, potential obstacles, technological, and regulatory issues and trends.
Benefits of Being a CAT Advisory Services Client
Strategic Assistance - Opus Research clients are entitled to schedule advisory sessions with Opus Research analysts as needed. An advisory session consists of conference calls or in-person meetings between client executives and the appropriate Opus Research analysts. Clients may occasionally request to receive written responses to advisory requests via email. Client requirements met through these deliverables include:
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Intelligent Partnering: Expert counsel on which companies Client should partner with, why, and who
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Ecosystem Mapping: Providing intelligence on business models, relationships, and competitive and channel issues
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Concept validation: Independent opinion on business models under consideration
Access to Reports - Clients may designate up to ten executives to receive email notifications and access to new published material. Opus Research will publish three types of reports.
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Research Reports: Examine broad market themes in an in-depth manner. Research Reports are typically about 5000 words in length and include a detailed quantitative component from a consumer survey, developer or executive survey, and/or market forecasting models. Opus Research publishes approximately five Research Reports in a twelve month period.
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Advisories: Examine issues pertaining to technology developments and narrow application domains. Advisories are about 1000 words in length, and include relevant data and graphics. Opus Research publishes between 12 and 15 Advisories each year.
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Bulletins: Short briefs which include analysts understanding and opinions of current events and issues throughout the CAT ecosystem. Bulletins are published regularly as relevant to current happenings.
May 12th, 2006
>>vCustomer buys MCI’s Operator Services Resources
>>April 25, 2005
Architectural execution: Medium
Market value: High
Ecosystem implications: High
Analyst: Avery Glasser
Proofpoints are available to registered users only. Please click here to login.
April 25th, 2005
