From pioneering personal computing in the 1970’s to intelligent assistants today, PARC has been on the forefront of creating new technologies to engineer how the world works.

In a presentation at last month’s Intelligent Assistants Conference in New York City, Steve Hoover, CEO of PARC, outlines what makes a good intelligent virtual assistant, what does an intelligent assistant look like, and where innovation will occur to achieve the vision of what’s next for IA technology.

Categories: Conversational Intelligence, Intelligent Assistants, Articles

Tags: intelligent Assistants, PARC, Xerox, customer experience