Comments on: Nuance Nabs Jott; Targets Mobile Assistance, UC and CRM http://opusresearch.net/wordpress/2009/07/14/nuance-nabs-jott-targets-mobile-assistance-uc-and-crm/ Analysis and Expertise on Voice Services and Conversational Commerce Mon, 05 Dec 2011 22:59:12 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Dan Miller http://opusresearch.net/wordpress/2009/07/14/nuance-nabs-jott-targets-mobile-assistance-uc-and-crm/comment-page-1/#comment-26631 Dan Miller Wed, 15 Jul 2009 17:27:40 +0000 http://opusresearch.net/wordpress/?p=1003#comment-26631 Thanks for the note Igor – I’m writing longer advisory/report on speech-to-text applications and your clarification is useful. Neither ReQall nor Qtech (the company that makes it) has a very high profile at this point. As for Yap, I think you’ll find that being a platform for other people’s voice-to-text applications to be a mixed blessing. You’ll have the constant challenge of gaining visibility. There’s a considerable amount of heavy lifting ahead in terms of market conditioning and promoting adoption of new ways of doing things. All of us – meaning analysts, applications providers and arms merchants like Yap have a role to play. The “blink of an eye” reference is provocative. Can you provide more detail on user stats, popular applications and use cases? Thanks for the note Igor – I’m writing longer advisory/report on speech-to-text applications and your clarification is useful. Neither ReQall nor Qtech (the company that makes it) has a very high profile at this point.

As for Yap, I think you’ll find that being a platform for other people’s voice-to-text applications to be a mixed blessing. You’ll have the constant challenge of gaining visibility. There’s a considerable amount of heavy lifting ahead in terms of market conditioning and promoting adoption of new ways of doing things. All of us – meaning analysts, applications providers and arms merchants like Yap have a role to play.

The “blink of an eye” reference is provocative. Can you provide more detail on user stats, popular applications and use cases?

]]> By: Igor Jablokov http://opusresearch.net/wordpress/2009/07/14/nuance-nabs-jott-targets-mobile-assistance-uc-and-crm/comment-page-1/#comment-26630 Igor Jablokov Wed, 15 Jul 2009 06:09:07 +0000 http://opusresearch.net/wordpress/?p=1003#comment-26630 Dan, I wouldn't necessarily call us a rival firm since we generically provide a hosted speech-to-text platform for a multitude of use cases. Yap's not in the business of creating applications, we leave that to our customers/partners. I think I read on another site where John mentioned they had 10,000 users. Our being a platform play allowed us to pass that in a blink of an eye. More relevant to this discussion is our backing their primary competitor, reQall. Dan, I wouldn’t necessarily call us a rival firm since we generically provide a hosted speech-to-text platform for a multitude of use cases. Yap’s not in the business of creating applications, we leave that to our customers/partners. I think I read on another site where John mentioned they had 10,000 users. Our being a platform play allowed us to pass that in a blink of an eye. More relevant to this discussion is our backing their primary competitor, reQall.

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