Integrating SMS and E-Mail into Customer Care Strategies
August 15th, 2008 Kip Heuertz
Customers want control in how companies communicate them. Adding SMS and email to voice self-service customer applications provides the solution. In this report, Opus Research provides detailed descriptions of the leading gateway providers (Mblox, Clickatell, and MessageMedia), their service offerings and pricing information.
Advisories are available to registered users only.
Please click here to login.
Entry Filed under: Advisories
Leave a Comment
You must be logged in to post a comment.
Trackback this post | Subscribe to the comments via RSS Feed