Voice Biometric Update: New Demand Drives Caller Authentication
September 12th, 2006 Dan Miller
Regulatory mandates for financial services and healthcare providers drive new interest in voice biometrics as part of multi-factor user authentication for online- and phone-based commerce. Opus Research expects rapid growth for voice-based caller authentication, anticipating large-scale, customer-facing implementations among financial institutions, insurance companies, government agencies and customer care.
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