Consulting Services

May 12th, 2006

Opus Research analysts and consultants comprise a multi-disciplinary team that provides research, analysis and guidance across a range of technologies - from silicon to servers; and applications - from directory assistance to IP Centrex. The Consulting Services team includes domain experts equipped to assist suppliers and implementers of new technologies, helping them devise their strategy and get to market.

Since inception, Opus has:

• Conducted custom research and consulting projects for the leading providers of service delivery infrastructure, including IBM, Oracle, HP, Scansoft, Nuance, FirstData, QWEST and Convergys
• Generated marketing plans for Pacific Telesis (now part of SBC) to sell computer systems and network equipment to small and medium sized businesses
• Built a financial model for the first wristwatch-based paging and information delivery system (AT&E)
• Developed a definitive model for intelligent network transport and billing services, including toll-free (800, 888, 877…) and pay-per call (900) services
• Published Telemedia News & Views, a monthly newsletter regarding intelligent network services and interactive voice response
• Quantified the impact of mobile communications on the pay telephone industry for western states Bell Operating Company
• Charted a strategy for Sun Microsystems to enter the call center marketplace as a workstation and application server provider
• Assessed the demand for infrastructure directory servers for Nortel Networks
• Provided the only CAS to the $12 billion Yellow Pages publishing industry regarding the impact of new communications technologies on their core business (as Editor-in-Chief of The Kelsey Report)
• Launched and fostered the growth of three new continuous advisory services addressing Local Online Commerce, Voice & Wireless Commerce and Directory Assistance.

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